See what more we offer at: | Model. Each IP Office Edition adds to the features of the previous Edition. Includes a IM Chat and visual call log. Interfaces with Avaya IP Office via CTI Link - Requires CTI (computer telephony integration) license on IP Office system. Avaya IP Office Essential Editon (v. R11) - Designated System License - 1 l - 396445. Out-of-the-box applications integration: Embed communications in the applications you already have, including Salesforce, Google Workspaces, Microsoft Office 365 and more. Wallboard – Statistics values on Leader Board. Easy to deploy, easy to manage, easy to use. Each channel is treated as a customer interaction, no matter how it arrives and given the appropriate priority you set. Contact Center Enhancements.
Service Levels - Evaluate individual and group performance with service level reporting. Highly reliable and secure, IP Office reduces security threats, toll fraud, and down-time through a hardened architecture that has been proven in more than 635, 000 businesses. Avaya's IP Office competes with Nortel's Business Communication Manager product, Alcatel's OmniPCX Office, Inter-Tel's 7000 series product and Cisco's CallManager Express. Avaya ip office small office edition. Features: - Essential Edition provides embedded messaging that does not require the presence of a license.
Switched LAN ports and an optional Embedded Messaging card. Below you will find a list of questions and answers which should help. IP500V2 Combination Card w/ 4 Analog Trunks. The trunk card uses the ports provided on the base card for cable connection. Regardless of the IP Office Edition you choose, you'll be backed by Avaya and its 100 plus year technology heritage of delivering communications solutions that matter to small and midsized businesses. For more details please contact. IP Office is an award-winning small business communications system used by more than two million organizations worldwide. Avaya ip office editions comparison diagram. Web Manager Enhancement supporting Upgrade, Back-up & restore. 16 VoIP resources *Available as either Digital Station (64xx/44xx/24xx.
Click here for more details. The Web-based tool gives customers, or service providers supporting the device, access to configuration and setup screens, as well as a system monitoring page, which shows call volume and device-performance statistics, as well as access to system logs. With up to a 1500 users across 32 locations. Move from being just connected to being truly productive, with tools that let your people take an active role in creating value, delighting customers, and engaging colleagues in interactions that deliver meaningful results. IP Office Appliance Editions. These licenses are generated electronically then emailed to you. Drill-Down Capabilities - Get high-level metrics or granular details on all of your extensions, agents and hunt groups and reduce the need for dozens of separate reports. All products are available. Gain 10 times the voice messaging capacity of Essential Edition and enhance the accessibility of your mobile employees with Preferred Edition. VoiceMail Pro Password length configuration. It does support ETR phones and SIP trunks. Avaya IP Office, Business Phone Systems - Smart IP Inc. O This includes the older IP Office Partner Edition and IP Office Norstar Edition mode systems which use the same software but with variations in supported hardware for the different regions in which they are sold and supported by Avaya.
Requirement of Preferred Edition for User Productivity Licenses. Avaya says this feature could help small businesses save on dial-in conference bridge services by hosting large conference calls in-house. Avaya ip office editions comparison sites. Giving you visibility into exactly what s happening in your contact center, and overall agent productivity. 1 End-point Additions. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently. IP Office Server Edition – Primary/Secondary Servers.
Avaya says this gives a small-business features that may be familiar to consumer VoIP service customers, such as Vonage. Wallboard – Configurable update interval. CCR support for 96x1 Phones. Schedule Reports - Save time by automatically emailing reports daily, weekly, monthly or on demand. Automated-attendants – Program up to 40 automated attendants (maximum 6 simultaneous calls) to handle almost any customer situation. Avaya has 4 different Editions (or versions) of the IP Office Operating System. Mobile Twinning, Mobile Call Control, Calls from desk phone to mobile or back to desk phone). Many of the documents are shared by multiple modes.
1(31) minimum IP403, IP406 V1, IP406 V2, and IP412 IP500 running R4. Features include up to 148 optional voice compression. Please Note: Due to recent system process changes by Avaya, licenses can take longer to generate so please allow up to 3 working days to receive your licenses. With IP Office you can choose what you need with the following IP Office Editions to meet every need. During the entitlement period without an upgrade license. 1 with an upgrade license or if the system is upgraded. Features include 8 Digital Station ports, 2 Analog Telephone. Maximize productivity and efficiencies in customer service with Advanced Edition. The way you communicate should be able to fit the way you work. Bring Your Own Device (BYOD): IP Office can integrate with smart phones and numerous SIP devices and applications.